Privacy Policy (GDPR & Cookies)
Collection of Personal Data
At Jwahry we take the confidentiality of your data seriously. When you use our site we collect information such as your name, e-mail address, postal address, telephone number and payment details. This data is essential to process your orders, manage your account and improve your customer experience.Use of Data
Your personal data is used to:- Process and ship your orders.
- Communicate with you about your orders, our products and special offers.
- Improve our services and your experience on our site.
- Conduct market analyses and statistical studies.
Data Sharing
We do not sell or rent your personal data to third parties. They may however be shared with trusted partners who help us run our website, conduct our business or serve you, provided those parties agree to keep this information confidential.Data Protection
The security of your data is a priority for Jwahry. We apply a range of security measures to keep your personal information safe. All transactions are processed through a secure payment gateway and are neither stored nor processed on our servers.Privacy Policy for Minors
Our site is not aimed at people under 18. We do not knowingly collect personal data from minors. If we learn that a minor has provided personal data, we will take steps to delete it from our systems.Your GDPR Rights
Under the General Data Protection Regulation (GDPR) you have the right to access your personal data, to have it corrected, to request its erasure or to restrict its processing. You may also object to the processing of your personal data on legitimate grounds.Contact Us
If you have any questions or concerns about our privacy policy, please contact us at info@jwahry.com.Cookie Policy
1. Introduction
At Jwahry we are committed to providing a transparent and personalised online experience. This policy explains how and why we use cookies on jwahry.com, in line with privacy and transparency standards.
2. What is a cookie?
A cookie is a small text file sent to your browser by the website you visit. It helps the site remember information about your visit, which can make your next visit easier and the site more useful to you.
3. Why do we use cookies?
Cookies play an essential role in how our website works. They help us to:
3.1 Improving your experience:
Personalise your experience by remembering your preferences and settings.
3.2 Analysing the site:
Understand how visitors interact with the site, which pages are the most visited, and how to improve our services.
3.3 Targeted advertising:
Show relevant advertising based on your interests.
4. Types of cookies used
4.1 Essential cookies:
Necessary to browse the site and use its basic features.
4.2 Performance cookies:
Collect information about the use of the site, such as the most visited pages and error messages.
4.3 Functionality cookies:
Allow the site to remember the choices you make (such as your language or the region you are in) and provide enhanced features.
4.4 Advertising and targeting cookies:
Record your visit to the site, the pages you viewed and the links you followed. We use this information to make advertising more relevant to you.
5. Gestion de Vos Preferences de Cookies
On your first visit a cookie consent banner appears, letting you accept or decline cookies. You can change your preferences at any time through our cookie management tool. In addition, most web browsers also let you control cookies through their own settings.
6. Cookie consent
Your consent applies to the following domain: jwahry.com. You can withdraw or change your consent at any time.
7. Security and Privacy
The security of your data is a priority for us. The cookies we use do not collect personally identifiable information. We are committed to using the information gathered by cookies responsibly.
8. Cookie Policy Updates
We may update this cookie policy to reflect changes in technology or legislation. We recommend checking this page regularly to stay informed about how we use cookies.
9. Contact
If you have any questions about our use of cookies, please contact us at info@jwahry.com.
Cookies, pixels and advertising trackers
With your consent, collected through the cookie banner, this site uses audience measurement and advertising tools that place cookies and trackers:
- Meta Pixel (Meta Platforms Ireland Ltd) — conversion measurement and delivery of personalised ads on Facebook and Instagram. Data processed: pages viewed, add-to-cart events, purchases, technical identifiers (cookies, IP address, browser type).
- Google (Google Ireland Ltd) — Google Analytics (audience measurement), Google Ads and Google Merchant Center (conversion tracking and ad delivery, including Google Shopping). Data processed: pages viewed, purchase events, technical identifiers.
Legal basis: your consent (Article 6.1.a GDPR), which you can withdraw at any time through the site's cookie settings.
Transferts hors UE : these tools may involve a transfer of data to the United States, governed by the European Commission's standard contractual clauses and the framework EU-US Data Privacy Framework.
Retention periods
- Order and billing data: 7 years (Belgian accounting and tax obligations).
- Customer account data: until the account is deleted by the user.
- Data from cookies and trackers: 13 months maximum.
- Prospecting data (newsletter): 3 years from the last contact.
